The Lanternmark partner program
The partner program is for the five advisor types who sit closest to a major life transition — estate-planning attorneys, elder-law attorneys, hospital case managers, geriatric care managers, and senior living advisors / trust officers. One Lanternmark coordinator takes the project off your desk and runs it under your letterhead, on your watch list, with a written handover your office can subpoena if it ever has to.
What white-label handoff means at Lanternmark
When you hand a family to Lanternmark, we run the engagement under your voice, not ours. The intro packet goes out under your firm's letterhead, the closeout summary lands in your case-management template, and the family keeps hearing you through the project. Lanternmark shows up behind it as the project manager you sent them to.
The four moments of the handoff
Your handoff
You send one email or place one call once the family is in motion. We capture the situation, the constraints, the case context your office already has, and what you need back in writing.
Same business day
A Lanternmark coordinator acknowledges the referral and writes a confirmation back to your office — naming who on our side now owns the engagement, and what we'll need from you to begin.
Within 1 business day
The coordinator reaches the family. The intro packet goes out under your letterhead, the schedule is set, and vendor work begins — never improvised, always tracked against whatever watch list your office provided.
Day one for the family
The family sees one phone number, one coordinator, one schedule. The Lanternmark coordinator becomes the operational counterpart to your advisory role — your office stays out of the moving-day group thread.
Partner type
For trusts, wills, and estate administration — when a client's transition out of a home, out of a hospital, or out of a digital life lands on your desk, Lanternmark is the project manager your client calls between your meetings.
What you hand off
What the family receives
Partner type
For Medicaid planning, guardianship, long-term care, and elder-care coordination — when the family needs someone to physically execute the move, close the household, and stand up the new care plan, Lanternmark is the operational arm that runs the project between your filings.
What you hand off
What the family receives
Partner type
For discharge planning and transitional care — when the discharge order is signed and the family has 48–72 hours to set up a safe residence for a fragile patient, Lanternmark is the single call that turns the discharge checklist into a working plan.
What you hand off
What the family receives
Partner type
For ongoing care coordination and family-advisor relationships — when a long-term client is moving out of a residence, transitioning levels of care, or settling a household around a death, Lanternmark is the project manager you bring in to execute the operational half of the plan.
What you hand off
What the family receives
Partner type
For senior-living placements and fiduciary / trust work — when a placement decision has been made, when a trust-funded move needs executing, or when a settlor's household has to be wound down, Lanternmark is the operational counterpart that carries the day the placement or the trust calls for.
What you hand off
What the family receives
Why partners trust Lanternmark with their clients
The intro packet goes out under your firm's letterhead, the closeout summary arrives in your case-management template, and the family hears your name through the engagement — never Lanternmark's as a competing voice.
We do not copy you on the operational group thread. Each time you ask, the same coordinator sends a written status update that names what was set up, what was rescheduled, and what is still open.
At engagement close your office receives receipts, vendor invoices, credential inventories, and disposition records — formatted so your next filing, audit, or fiduciary report reads from ground truth, not a patchwork.
What the family experiences under your letterhead
Underneath the handoff, the family sees a single point of contact for everything. The Lanternmark coordinator who took the intake call is the same person who answers the phone on move day and the same person who signs off on the closeout summary — no relaying, no group thread, no second voice.
One call, one form, one coordinator.
A one-page PDF you can email to the family at the moment of handoff.
Or, if you'd like to talk it through first, call us at (510) 941-2114 — a coordinator will be on the line.
Documents and attachments: please send them separately after submitting. File upload is coming in a later pass.